Shipping policy

Shipping Policy

At Velnovara, we are committed to delivering your order safely and as quickly as possible.

Processing Time

• Orders are processed within 1–2 business days.
• Orders are processed Monday through Friday, excluding public holidays.

Delivery Time

Estimated delivery times:

• United States: 7–15 Business Days
• Canada: 7–15 Business Days
• United Kingdom: 7–15 Business Days
• Australia: 7–15 Business Days
• Other Countries: 10–20 Business Days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

We offer Free Shipping on eligible orders. Any applicable shipping charges will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Delays

If your order is delayed beyond the estimated delivery time, please contact us. We will work with our shipping partners to resolve the issue.